FAQs

Frequently Asked Questions About Orders & Products

Account FAQs


Order FAQs

Product returns are easy with RCScrewZ!  Shipping costs are non-refundable! - if the product was ordered and delivered - then shipping is complete and non-refundable.  Products being return by customers for any reason (ie.. no longer needed, wrong kit was ordered, dissatisfied with product, etc..) with receive 100% of the product price refunded back to them as long as we get the product returned to us which includes the screws, wrenches and case storage.  If the product is not returned - then there will be no refund!
Depending on production and demand some button head (non-standard lengths) are only available in socket cap heads.  For example lengths like 18mm, 22m and 60mm.
All orders ship usually using either United Parcel Service or USPS. You will be given the choice at checkout of what shipment service you wish to use.
Orders placed with our online store will be shipped within 72 hours, depending upon product availability.
You will receive an email confirmation with order tracking numbers when shipped. Tracking will also be posted on your account when order is completed and shipped
Product returns are easy with RCScrewZ!  Shipping costs are non-refundable! - if the product was ordered and delivered - then shipping is complete and non-refundable.  Products being return by customers for any reason (ie.. no longer needed, wrong kit was ordered, dissatisfied with product, etc..) with receive 100% of the product price refunded back to them as long as we get the product returned to us which includes the screws, wrenches and case storage.  If the product is not returned - then there will be no refund!

Product FAQs

Precision Machine Threads screws replace the stock "wood type screws" - Machine screws have (3) Times the thread for SUPERIOR hold! The machine screws provided are the same length and diameters of the coarse type screws they are replacing.
Yes they do - Our 2mm and 2.5mm come is socket, button and counter sunk head types.  Certain lengths 16mm and longer - button head screws are replaced with socket/cap head type - we do this because of overall length, type of material they are used in  - this helps prevent stripping of button heads. The 1.6mm screws are only offered in socket/cap heads, which are used in place of button heads...
Yes - we use A2-70/A4-80 Stainless Steel Screws (Button, Socket & Countersunk Heads) Set Screws, Nuts & Washers. They are stronger than stock steel screws but not as strong as titanium.
RCScrewZ screws are produced to standard manufacturing lengths (no odd lengths i.e. 23mm, 39mm and so on). We will included longer screws which can be trimmed down to the manufacturers length (i.e. threading a nut on the screw, using a dremel or cutoff tool and trimming screw to length, and them removing nut to clean the threads for use). Also some kits call for, example, a 26mm length as to where a standard length of 25mm will work the same in most applications.
RCScrewZ screws are stronger than stock screws - which helps prevent stripping.  Stainless screws are rust resistant and provide a great polished look to any car, truck and heli.
Yes all screw and bearing kits come with a reusable storage case and all screw kits come with a complete set of Bondhus short arm allen wrenches. RCScrewZ recommends getting a Precision/Quality Set of Wrenches (Perferred are the sets by MIP, Losi, Aasociated & Hudy). These sets offer precision ground tips for a better fit in the screw heads.
We sell screw kits (100% replacement for any vehicle), BULK KITS - for spares or bulk building or INDIVIDUALLY - just in case you need one size!
Our kits do not include any machined collared screws or screw pins (pins with threads on the end).  These are machined ground and hold a tolerance - also most manufacturers hold patents (or patent pending) on parts used on their products.
The manuals or schematics can be found the vehicles manufacturers website - they give screw type and location, or if rebuilds/repairs are the process then the removal and replacement method is used.